You've Got Questions

We've Got Answers.

Product Information

Q:

A:

Will my instrument fit on your floor stand?

Our floor stands will fit a large variety of instruments. The best fitting instruments are full size acoustic guitars, classical guitars and Hollow Body Electrics. But that's not all it will fit. If your wondering if your specific instrument will fit, there are two important things to consider:

  • the body shape at the bottom of the instrument must be symmetrical in order to sit strait

  • the length of the instrument from the bottom of the body to the nut (just before the  head-stock) must be, 30 1/2" (77.5cm) or greater

Q:

What if my wall hanger arrives and it doesn't fit my guitar?

A:

 If for any reason your hanger doesn't fit your instrument, we'll cover the cost of shipping to exchange it for the right fit, no questions asked. See our return policy for more details.

Q:

A:

Will my instrument fit on your wall hangers?

 

We've got three different neck width options to choose from in the shopping cart section of our website. If you'd like to customize the peg spacing for a unique instrument, send us an email and we'll make it happen at no extra cost.

Q:

A:

Are your wall hangers easy to mount?

Yes, all you need is a screwdriver. Every hanger comes with hardware and mounting instructions. You don't even need to hit a stud as proper drywall anchors are included.

Shipping
Q:

A:

Do you ship world wide?

Do to high shipping costs for small businesses, we currently only ship within North America. However, we're human and exceptions can be made. If your willing to cover the cost of shipping, contact us and well make it happen.

Q:

A:

How long will it take to arrive?

We use major shipping services such as Canada Post and UPS. Standard shipping times apply and are based on your location.

Production Time
Q:

A:

Do I Have to Wait for my stand or hanger to be built?

Our wall hangers are ready to ship at anytime under normal circumstances. Our floor stands are very labor intensive to produce and in most cases ready to ship, however, during high volume times, we may require a 1-2 week production window. Our performing stool is made to order and requires a 2-4 week production window.

Warranty
Q:

A:

Do your products come with a warranty?

 

Yes. We take great pride in the quality of our products and back them with a one year warranty covering any manufacturer defects or failures under regular use. See return policy for more details.

For any unanswered questions, don't hesitate to reach out and we'll be happy to help.

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Customer support:

403-991-4584